Advanced SystemCare

Can I use license code for Advanced SystemCare 18 Pro to register Advanced SystemCare 19 Pro?

Yes. Advanced SystemCare 18 Pro license code during its valid service can be used to register Advanced SystemCare 19 Pro.

Please click here to check the detailed registration steps.

Note: Free giveaway license code for Advanced SystemCare 18 Pro cannot be used for Advanced SystemCare 19 Pro.

Can I use Advanced SystemCare PRO license code to register Advanced SystemCare Ultimate?

Advanced SystemCare and Advanced SystemCare Ultimate are different programs, and each program needs its own license code.

Advanced SystemCare Ultimate includes the features of Advanced SystemCare PRO, plus antivirus protection.

How to solve the “No camera detected” issue?

Make sure the camera is enabled, reconnect the webcam, try another USB port, and check whether antivirus software is blocking camera access.

If needed, uninstall the webcam driver in Device Manager and scan for hardware changes again.

Can I use my license code for ASC Ultimate 17 to register ASC Ultimate 18?

Yes. Valid ASC Ultimate 17 license codes can be used to register ASC Ultimate 18 during their service period.

Please click here to view the detailed registration steps.

Why do I get "Invalid license code! Pleases enter a valid license code" error?

Please COPY & PASTE the license code to avoid typos, and make sure you are using the correct code for the correct product.

If it still fails, please contact Online Support.

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IObit Malware Fighter / AMC Security / Protected Folder

Can I use license code for IObit Malware Fighter 12 Pro to register IObit Malware Fighter 13 Pro?

Yes. Valid IMF 12 Pro license codes can be used to register IMF 13 Pro.

Please click here to check the detailed registration steps.

I’ve placed an order for Pro version but still got Free version?

Please refresh your AMC Security account in Account Manager. If it still shows Free, contact support with your order number and AMC account email.

How often does the virus database update and how to update it?

AMC uses online detection from Bitdefender. As long as your network works properly, you already have the latest online database.

How can I upgrade to the Pro version?

You can upgrade through in-app purchase or buy a license code from the official store, then activate it inside AMC Security.

Why does AMC Security need all of those permissions?

These permissions are required for the related security and utility features. Your information is handled with privacy protection in mind.

How to register Protected Folder Pro?

Install the latest version of Protected Folder, click Register in the lower-left corner, paste your license code, and click Activate Now.

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Smart Defrag / IObit Uninstaller / Start Menu 8 / IObit Software Updater

Can I use my license code for Smart Defrag 10 to register Smart Defrag 11?

Yes. Valid Smart Defrag 10 license codes can be used to register Smart Defrag 11 during their service period.

Please click here to view the detailed registration steps.

How to list programs in alphabetical order?

Open IObit Uninstaller, go to All Programs, and click Name.

How to change the language?

Open IObit Uninstaller, click Options > Settings..., choose the language you want, then click OK.

Can I use license code for IObit Uninstaller v14 Pro to register IObit Uninstaller v15 Pro?

Yes. Valid IObit Uninstaller v14 Pro license codes can be used for v15 Pro during their service period.

Please click here to check the detailed registration steps.

How to register Start Menu 8 Pro?

Open Start Menu 8, find the activation entry, enter your valid license code, and confirm the registration.

How to add programs to Start Menu?

You can drag programs onto the Start button directly, or right click a program and choose Pin to Start Menu (Start Menu 8).

How to boot computer to the traditional desktop directly on Windows 8 / 8.1?

Right click Start > Settings > Modern UI > enable Skip Modern UI > Apply.

How to switch to Windows 10 Start Menu?

Go to Start Menu 8 settings, open Advanced, and enable the Windows 10 Start Menu related option you need.

How to change hotkeys in Start Menu 8?

Open Start Menu 8 settings, go to General, change the hotkeys, then click Apply.

How to customize Start button icon?

Please click here to choose or create custom Start button icons.

How to update program automatically?

In My Software, right-click a product and choose Auto Update, then set the schedule in Settings.

How to uninstall IObit Software Updater?

Please follow the steps in How to uninstall IObit products?.

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Sales and Service

How to disable the auto-renewal feature of my order?

For Verifone orders, log in to your Verifone account, open My Products, stop automatic subscription renewal, and confirm cancellation. You can also contact online support.

How long is the valid service time of the license code?

For most IObit products, the license code service time is one year from the purchase date. MacBooster is lifetime. You can use Lost Code for more details.

Encounter online payment related issues when place the order?

Please contact Verifone directly at support@2checkout.com or use their phone support page.

What kind of payment do you accept?

We accept major credit cards, wire transfer, PayPal, Discover / Novus, Alipay, and other supported payment methods shown during checkout.

Is it safe to purchase product via your website?

Yes. Orders are processed through Verifone and protected by SSL encryption.

How to uninstall IObit products?

You can uninstall IObit products through Windows Apps / Programs, Control Panel, or Android app management, depending on your device and OS version.

Use the built-in uninstall flow for your system, then follow the on-screen prompts to complete removal.